Frequently Asked Question
What are the delivery options?
We offer reliable nationwide delivery across South Africa via Bob Go and its trusted courier partners. Delivery times vary depending on your location: Major city centres: 1-3 business days after dispatch. Outlying or regional areas: 3-5 business days after dispatch. Orders placed on weekends or public holidays will be processed on the next business day. We currently deliver only within South Africa. Delivery timeframes are estimates and may vary due to factors beyond our control.
How much do the perfumes cost?
Our 100ml perfumes are priced between R1250 and R1750, offering luxurious scents at an accessible price point.
Do your fragrances smell exactly like the originals?"
Yes! Our perfumes are high-quality inspired impressions, formulated to closely match the original designer and niche scents.
Do you offer wholesale or reselling options?
At this time, we do not offer wholesale options. Our focus is on providing a direct-to-customer luxury fragrance experience.
Can I test the perfumes before buying?
Yes! We believe scent is a personal journey. You can book an appointment to visit our studio in South Africa to experience the full Aswad collection firsthand. Please contact us via our contact page to schedule a session.
Can I return a perfume if I don’t like the smell?
Due to hygiene and the nature of artisanal fragrances, all sales are final. We do not accept returns or exchanges once the product has left our facility. We recommend reviewing the scent notes carefully before purchasing.
Is it safe to pay on your website?
Absolutely. We use secure, encrypted payment gateways that support VISA and MasterCard. We do not store your credit card information on our servers.
How long do the perfumes last?
Our perfumes are crafted with a high oil concentration, ensuring long-lasting wear throughout the day.
Still have questions?
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